Consignment Terms and Conditions for MaisonQR Ltd
Last Updated: April 2026
Welcome to MaisonQR. These Terms & Conditions (“Terms”) govern your use of the MaisonQR platform and services. By creating an account, listing items, or otherwise using the platform, you (“Consignor”, “you”, or “user”) agree to be bound by these Terms.
If you do not agree, you must not use the platform.
- Overview of Services
MaisonQR (“MaisonQR”, “we”, “us”, or “our”) operates an online platform that enables users to list and sell goods on a consignment basis to consumers.
MaisonQR acts solely as a facilitator and marketplace provider unless explicitly stated otherwise.
- Consigned Goods
2.1. You may list items (“Consigned Goods”) on the platform for sale.
2.2. You retain full ownership and title of all items until they are sold to a buyer.
2.3. You are responsible for ensuring that all items listed are lawful to sell and accurately described.
- Pricing
3.1. You set the initial retail price for your items.
3.2. MaisonQR may suggest pricing adjustments based on market conditions; however, no changes will be made without your approval.
3.3. You may update pricing at any time through your account.
- Authentication
4.1. MaisonQR may verify authenticity using Entrupy or other third-party providers.
4.2. Items that cannot be authenticated may be rejected or removed from the platform.
- Fees & Commission
5.1. MaisonQR earns an agreed commission on the final sale price.
5.2. Additional fees (including authentication, shipping, insurance, and payment processing) may apply and will be deducted from your payout.
5.3. Payments will be issued within 5 days after successful completion of the sale and/or any applicable return period.
- Shipping & Fulfilment
6.1. The contract of sale is between you and the buyer.
6.2. MaisonQR may facilitate shipping through third-party providers or allow you to manage shipping directly.
6.3. If you handle shipping, you are fully responsible for packaging, delivery, insurance, and any loss or damage.
6.4. MaisonQR is not a logistics provider and assumes no responsibility for shipping unless explicitly agreed.
- Returns & Disputes
7.1. Returns related to authenticity, condition, or misrepresentation may be reviewed using third-party verification services.
7.2. You are responsible for refunds where items are found to be inauthentic or materially misrepresented.
7.3. MaisonQR may withhold or deduct funds to resolve disputes, chargebacks, or claims.
- Insurance & Liability
8.1. You are responsible for insuring items until they are received by MaisonQR or delivered to the buyer (if self-shipped).
8.2. MaisonQR will take reasonable care of items in its possession but is not liable for loss, theft, or damage unless caused by its negligence.
8.3. MaisonQR’s total liability is limited to the listing price of the item.
- Term & Termination
9.1. These Terms remain in effect while you use the platform.
9.2. You may stop using the platform at any time.
9.3. MaisonQR may suspend or terminate your account at its discretion.
9.4. Upon termination, outstanding obligations must be fulfilled before any items are returned.
- Governing Law
These Terms are governed by the laws of the jurisdiction in which MaisonQR operates, without regard to conflict of law principles.
- Electronic Acceptance
By creating an account, listing items, or clicking to accept these Terms, you acknowledge that you have read, understood, and agree to be legally bound by them.
- Contact
For questions regarding these Terms, please contact: contact@maisonqr.com